OYO Malaysia
Country : Malaysia
  • Full-time

Partner Support Executive

OYO Rooms is Asia’s largest hotel network spread across 230 cities with 8500+ hotels in India, Nepal, Malaysia and China. OYO pioneered and popularized the concept of budget hotel networks globally by offering standardized and hassle free stay experiences to its guests at an unmatched price. The three core pillars of OYO’s offering are:

● Standardized Experience: Consistent experience across all hotel in the OYO network

● Affordability: Rooms offered at prices that no other player in the budget segment offers

● Technology driven: Pioneering technology allows consumers to book OYO hotels in just 3 taps, or within 5 seconds

OYO has raised a total of $450M in venture financing and is backed by several globally renowned investors such as SoftBank Group, Sequoia Capital, Lightspeed Venture Partners, Greenoaks Capital and China Lodging Group.

Having established leadership position in its home market, India, OYO is now looking to aggressively expand to Southeast Asian markets, starting with Malaysia. We are looking to hire passionate individuals who can take high degree of ownership and deliver results.

Responsibilities

-  Check inventory at OYO properties and ensure 100% sellable rooms in line with the contracts.

- Drive the fulfilment process – involves coordinating with property managers over call and texts to update online inventory regularly, mark no shows etc.

- Modify bookings as and when requested by properties.

- Manually check the dynamic pricing vis-à-vis with the available inventory.

Requirements

- 1 to 2 years experience, preferably partner support, customer support or call center experience

- Previous travel or hotel industry experience is a plus, but not mandatory

- Good communication and ability to manage situations

-Attend guest calls from English and Malay speaking guests.

-Basic excel proficiency

-Able to multi-task and work in a cross-functional set up


Total applicants :15 Job posted 4 months ago Total Views : 205 Unique Views : 205 Today Views : 1


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