honestbee
Country : Hong-Kong
  • Full-time

Account Management Associate

honestbee is Asia's leading online concierge and delivery service for all your lifestyle needs. With our technical expertise, data-fuelled operations and our network of partners, people experience how life’s just easier with honestbee.

We are solving the riddles of e-Commerce and logistics across the SE Asia. We work on practical solutions for the real world and we are obsessed about building a marketplace for services that awes and delights our customers - that’s our commitment to them!

Responsibilities

The purpose of this role is to support the growth of the merchants and work with the Food team. The AMA must be able to contribute effectively to the development of merchant strategy.
 

What you'll be doing?

- Relationship building: continuously engage our partner and listening to their needs, feedback and stay close in communication.

- Sourcing promotional deals from vendor for weekly promotional plans

- Marketing campaign and promotion design: craft a compelling campaign by leveraging co-marketing partnership with our partners to bring value to our customers, which also drive more values back to our partners

- Managing team performance: you will be most likely working with a team from a very early stage. It’s crucial to help build the team, tools and processes needed to serve, retain and grow our most important merchants

- Ensuring consistency and quality: have the greatest interest to make sure partners are also maintaining service and product quality consistency.

- Liaising with operations, customer service and partners to ensure issues are resolved over email, phone, or in person.

- Cross-functional relationship: work with our product, operations, and merchant acquisition teams to make sure merchants have the best possible experience

Requirements

What are we looking for?

- Diploma/Degree holder preferred

- At least 1-2 years of sales and business development or account management

- Experienced in handling and dealing with partners (account management experience)

- Multi-tasking and able to work under pressure and constantly changing environment

 

Join our honestbee family. Nothing makes us more proud than seeing our people prosper in their careers and set themselves up for success. honestbee will take you to places - that’s our commitment to you!

Keep an eye on what's buzzing at honestbee:

Follow us here: https://www.linkedin.com/company/honestbee/

Happy bees in action: https://www.instagram.com/lets_honestbee


Total applicants :9 Job posted 4 months ago Total Views : 278 Unique Views : 276 Today Views : 3


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